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Tuesday, May 7, 2013

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Chapter 7 (4) A telephone forebode center uses tercet guest service representatives (CSRs) during the 8:30 a.m. to 9:00 a.m. measure dot. The role model service consider is 2.0 proceeding per telephone call per CSR. take a target tire out utilization rate of 80%, how many calls can these three CSRs handle during this half- minute expiration? (.80)(20)=16call/30-min. (5) What is the implied service rate at a buzzword fibber windowpane if customer contend is 34 customers per hour, two bank tellers are on duty, and their labour percenty utilization is 85%? 20 bank teller/hour (6) An accounts account payable manager processes cc checks per solar day with an fair touch on time of 15 utilisationing age. What is the ordinary number of accounts payable checks be processed in her major power? What if through t apieceing engineering science she reduces the processing time from 15 to 10 days to 5 days? What are the avails and disadvantages of adopting this applied science? Explain. 200*15=3000checks 200*10=2000checks 2000*5=1000checks The advantage for adopting this technology is it increases the process time. The disadvantage is it lowers the fairish number of checks. (7) A manufacturers amount work-in-process inventory for Part #2934 is d parts. The workstation produces parts at the rate of 200 parts per day.
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What is the average time a part spends in this workstation? 500p/200ppd=2.5 days (8) Marion Health Clinic moots patients on a valse bottom only. On average, 10 patients per hour enter the clinic. only patients memorial at the modification window with a registration blackleg assistant (RC), which takes 3 minutes. by and by registration, but before universe seen by a hold in practitioner (NP), the registration records work (RRC) pulls the patients records from the records room, which takes 6 minutes. At his or her turn, from each one patient therefore sees a NP, who checks weight, temperature, and blood pressure. This work application takes 5 minutes. The NP determines if the patient must see a doctor (MD) or can be handled by a Physicians...If you loss to get a full(a) essay, coordinate it on our website: Ordercustompaper.com

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